masqmail

annotate docs/howto-report-bugs @ 214:ecd8d737d78e

removed the old manual because it is really outdated now In masqmail's 0.3 branch, so much changed that the old manual causes more harm than it improves the distribution. Most content is covered by the man pages anyway. You'll still find the old manual on masqmail's homepage.
author meillo@marmaro.de
date Mon, 19 Jul 2010 14:06:08 +0200
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meillo@67 1 Howto report bugs
meillo@67 2 =================
meillo@67 3
meillo@67 4 All non-trivial software has bugs and so does masqmail.
meillo@67 5
meillo@67 6 If you discover a bug then please report it. Your bug reports are an
meillo@67 7 important help in improving masqmail.
meillo@67 8
meillo@67 9 Valuable bug report include the following information. The first two
meillo@67 10 are essential, the others can also be added on request.
meillo@67 11
meillo@67 12 - A good description of what you consider to be the bug.
meillo@67 13
meillo@67 14 - The version of masqmail that was used. (The output of: masqmail -bV).
meillo@67 15
meillo@67 16 - A description on how to reproduce it. This includes information on
meillo@67 17 other software that is involved.
meillo@67 18
meillo@67 19 - The configuration files. These are probably the contents of
meillo@67 20 /etc/masqmail/*. Don't forget to substitute confidential data with
meillo@67 21 placeholders.
meillo@67 22
meillo@67 23 - The relevant log files. Have a look at the value of use_syslog and
meillo@67 24 log_dir in masqmail.conf. If use_syslog is enabled, the files are
meillo@67 25 probably some of /var/log/mail*. If you don't use syslog, then the
meillo@67 26 files reside unter the path assigned to log_dir, or by default in
meillo@67 27 /var/log/masqmail/. Take care to substitute confidential data if you
meillo@67 28 send debug files. (It's good to run masqmail with `-d 5' or `-d 6' to
meillo@67 29 generate debugging data that may help to track down the bug.
meillo@67 30
meillo@67 31 Report the bug to the mailing list <masqmail@marmaro.de>. You don't
meillo@67 32 have to be subscribed to write to the list. Please tell us if you're
meillo@67 33 not subscribed so that we set you on CC. If you want to subscribe, send
meillo@67 34 a mail with subject ``subscribe masqmail'' to <minimalist@marmaro.de>.