annotate docs/howto-report-bugs @ 321:412385b57dc4
refactoring
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meillo@marmaro.de |
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Thu, 28 Apr 2011 16:48:23 +0200 |
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meillo@67
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1 Howto report bugs
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2 =================
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3
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4 All non-trivial software has bugs and so does masqmail.
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5
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6 If you discover a bug then please report it. Your bug reports are an
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7 important help in improving masqmail.
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8
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9 Valuable bug report include the following information. The first two
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10 are essential, the others can also be added on request.
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11
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12 - A good description of what you consider to be the bug.
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13
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14 - The version of masqmail that was used. (The output of: masqmail -bV).
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15
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16 - A description on how to reproduce it. This includes information on
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17 other software that is involved.
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18
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19 - The configuration files. These are probably the contents of
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20 /etc/masqmail/*. Don't forget to substitute confidential data with
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21 placeholders.
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22
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23 - The relevant log files. Have a look at the value of use_syslog and
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24 log_dir in masqmail.conf. If use_syslog is enabled, the files are
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25 probably some of /var/log/mail*. If you don't use syslog, then the
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26 files reside unter the path assigned to log_dir, or by default in
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27 /var/log/masqmail/. Take care to substitute confidential data if you
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28 send debug files. (It's good to run masqmail with `-d 5' or `-d 6' to
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29 generate debugging data that may help to track down the bug.
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30
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31 Report the bug to the mailing list <masqmail@marmaro.de>. You don't
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32 have to be subscribed to write to the list. Please tell us if you're
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33 not subscribed so that we set you on CC. If you want to subscribe, send
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34 a mail with subject ``subscribe masqmail'' to <minimalist@marmaro.de>.
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