masqmail-0.2

annotate docs/howto-report-bugs @ 160:e197e6f4dd94

updated ChangeLog and NEWS
author meillo@marmaro.de
date Sun, 18 Jul 2010 10:33:30 +0200
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meillo@67 1 Howto report bugs
meillo@67 2 =================
meillo@67 3
meillo@67 4 All non-trivial software has bugs and so does masqmail.
meillo@67 5
meillo@67 6 If you discover a bug then please report it. Your bug reports are an
meillo@67 7 important help in improving masqmail.
meillo@67 8
meillo@67 9 Valuable bug report include the following information. The first two
meillo@67 10 are essential, the others can also be added on request.
meillo@67 11
meillo@67 12 - A good description of what you consider to be the bug.
meillo@67 13
meillo@67 14 - The version of masqmail that was used. (The output of: masqmail -bV).
meillo@67 15
meillo@67 16 - A description on how to reproduce it. This includes information on
meillo@67 17 other software that is involved.
meillo@67 18
meillo@67 19 - The configuration files. These are probably the contents of
meillo@67 20 /etc/masqmail/*. Don't forget to substitute confidential data with
meillo@67 21 placeholders.
meillo@67 22
meillo@67 23 - The relevant log files. Have a look at the value of use_syslog and
meillo@67 24 log_dir in masqmail.conf. If use_syslog is enabled, the files are
meillo@67 25 probably some of /var/log/mail*. If you don't use syslog, then the
meillo@67 26 files reside unter the path assigned to log_dir, or by default in
meillo@67 27 /var/log/masqmail/. Take care to substitute confidential data if you
meillo@67 28 send debug files. (It's good to run masqmail with `-d 5' or `-d 6' to
meillo@67 29 generate debugging data that may help to track down the bug.
meillo@67 30
meillo@67 31 Report the bug to the mailing list <masqmail@marmaro.de>. You don't
meillo@67 32 have to be subscribed to write to the list. Please tell us if you're
meillo@67 33 not subscribed so that we set you on CC. If you want to subscribe, send
meillo@67 34 a mail with subject ``subscribe masqmail'' to <minimalist@marmaro.de>.