1.1 --- a/thesis/tex/2-MarketAnalysis.tex	Tue Dec 16 15:16:41 2008 +0100
     1.2 +++ b/thesis/tex/2-MarketAnalysis.tex	Tue Dec 16 15:58:00 2008 +0100
     1.3 @@ -98,7 +98,7 @@
     1.4  \subsubsection*{Unified Communication}
     1.5  \name{Unified communication} is the technology aiming to consolidate and integrate all electronic communication and providing access for all kinds of hardware clients. Unified communication tries to bring the tree trends here mentioned together. The \name{{\smaller PC} Magazine} has the following definition in its Encyclopedia \citeweb{pcmag:uc}: ``[Unified communications is] The real-time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time.'' The main goal is to integrate all kinds of communication (asynchronous and synchronous) into one system, hence this requires real-time delivery of data.
     1.6  
     1.7 -According to Michael \person{Osterman} \citeweb{howto-def-uc}, unified communications is already possible as far as various incoming sources are routed to one storage where messages can be accessed by one or a few clients. But a system with an ``intelligent parser of a single data stream into separate streams that are designed to meet the real-time needs of the user'' is a goal for the future, he says.
     1.8 +According to Michael \person{Osterman} \cite{osterman08}, unified communications is already possible as far as various incoming sources are routed to one storage where messages can be accessed by one or a few clients. But a system with an ``intelligent parser of a single data stream into separate streams that are designed to meet the real-time needs of the user'' is a goal for the future, he says.
     1.9  
    1.10  The question is, if the integration of synchronous and asynchronous message transfer does make sense. A communication between one person talking on the phone and the other replying using his instant messenger, certainly does, if the text-to-speech and speech-to-text converting is fast and the quality good enough. But transferring large video messages and real-time communication data with the same technology, possibly does not.
    1.11